Moonshot resets Kimi K3.1 Pro quotas after rate-limit apology

On October 25, 2026, Moonshot AI apologized to paid users of its Kimi K3.1 Pro service after usage limits interrupted access and consumed quota unnecessarily. The company reset usage counters and restored 25% of monthly quotas for active users regardless of tier, with allowances below that level reset to zero; it also reduced unnecessary subagent calls and output length to make quotas last longer. Kimi K3.1 Pro had launched two days earlier as the most powerful model in Moonshot’s 3T category, with a million-token context window and availability across Kimi.ai, Kimi Work, Kimi Code, and the API. Moonshot said the problems were its fault and that it should have fixed them sooner.